Full Service Commercial Debt Recovery and Commercial
Credit Information on Companies Around the World.

• Full Service Commercial Debt Recovery
• Diversified Collections Techniques
• Forewarned /  Fax Alert Service
• Specialized service for TIA members
• Commercial Credit Reports and Credit Scoring

Coface North America is the exclusive credit and collection service provider for members of the Tire Industry Association. Offering commercial credit information and debt collection services, Coface is a well-recognized leader within the commercial credit and collection industry. Coface Collections has a history of proven success in the aftermarket and tire industries, and ranks fifth largest by commercial placement volume in the country.
(formerly Newton & Associates).

If you have ever extended credit to a customer, you know what it’s like to worry about getting paid, and what a bad debt can do to your bottom line.  For example, if your company had a $50,000 loss and a 10% profit margin, you would have to generate an additional $500,000 of sales to make up for the loss.

At Coface, our business is to protect yours. We offer products and services to help businesses manage the risk of extending credit to their customers. Let us help your company trade safely.

Full Service Commercial Debt Recovery
Coface is a full service credit and collections company with a history of proven successes in the aftermarket as well as the tire industry. Like you, Coface emphasizes results making us an ideal partner to manage your delinquent receivables. The partner you choose makes a difference, and with Coface that means improved collection results and services customized to every client.  Each account placed for collection with Coface is strictly on a contingency basis with no out of pocket expense.

Our approach to third party collections that combines state-of-the-art technology and resources with expertise, experience and finesse. We use extensive resources in the investigation phase including staff investigators, 13,000 databases, field investigators, and licensed private investigators on large balance accounts. This insight helps us negotiate from a position of strength. Without this investigation, demands could be made that a debtor would find impossible to meet or terms might be accepted from a debtor who had the financial resources to pay the full amount owed. Armed with the facts, our collectors know what a debtor company can or cannot do.

Diversified Collections Techniques
We realize that not every account should be handled in the same manner. That is why we offer four diversified collection techniques:

1. Customer Service Audit Approach: We use a diplomatic, soft approach to collections that will get your customer current and buying from you again.

2. Preferential Collections: A unique collection technique that encourages payment and a continued business relationship with you.

3. Dispute Resolution: Well-briefed in collection laws and statutes, there are no hurtles too high for the team of accomplished arbitrators and negotiators who will work on your behalf.

4. Total Collection Package: We use every legal method to collect your account.

Forewarned /  Fax Alert Service
This free service is a benefit to our clients. We provide a warning system designed to alert you to any significant debtor activity that could affect your business. Coface will notify you daily by fax or email of:

- Debtors placed by other companies in your industry

- Debtors placed from your geographic area

- Debtor payments

- Settlements

- Companies that have closed their doors

- Bankruptcies

- and more

In our competitive business environment, timely information is money. Last year 202,447 accounts were placed for collection with Coface. HOW MANY WERE IN YOUR INDUSTRY? Simply place business with us and you will immediately start receiving your daily notifications.

Specialized service for TIA members
Coface prides itself on client service and client results. We are entirely flexible with respect to each TIA member’s needs and requirements, and we offer discounted rates on commercial collections.

As your account executive, I will direct the recovery task force assigned to your accounts. The task force includes a Senior Collection Analyst, a Client Service Executive and of course, you. Together we will develop collection strategies that are customized to your individual accounts. We can help you to better-forecast potential customer liability and facilitate quick resolution of collection problems when they do arise.

As an additional benefit, you can expect twice monthly remittances via our fast-track-remit program and up to the minute status reports with our on-line stat service. You get this and more as a client of Coface, plus flexibility and our commitment to customize our collection efforts, reporting methods and payment schedule to meet your needs.

Please e-mail or phone me at your earliest convenience to discuss any delinquent accounts you have considered for collection or you may phone me to answer any questions regarding our Affinity Partnership program.

I look forward to welcoming you and your company as our client and establishing a long lasting mutually beneficial relationship.

For more information please contact: Corrie Anderson TIA Account Excutive Coface Collections North America, Inc. 3001 Division Street Metairie, LA 70002 (800) 509-6060 ext.156 Fax (504) 200-2553 corrieanderson@coface-trm.com