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TIA Publication Archive:
Commercial Tire Service Today

Volumes 8-13 or all Issues from 2003 - 2008


 

A TIRE INDUSTRY ASSOCIATION PUBLICATION

TIA’s Commercial Tire Service Today highlights current issues affecting dealers and personnel in the commercial tire industry. This publication is available to TIA Certified CTS Instructors and Technicians to promote ongoing training in the field.

Editor:
Kevin Rohlwing

Contributing Editor:
Glenn Kinyon

Tire Industry Association
1532 Pointer Ridge Place, Suite E Bowie, MD 20716-1883.
Phone: 800-876-8372
Phone: 301.430.7280
Fax: 301.430.7283

E-mail: info@tireindustry.org
Website: www.tireindustry.org

Commercial Tire Service Today is published six times annually by the Tire Industry Association, 1532 Pointer Ridge Place, Suite E Bowie, MD 20716-1883.

POSTMASTER:
Send address changes to Commercial Tire Service Today, 1532 Pointer Ridge Place, Suite E Bowie, MD 20716-1883 USA.

ADVERTISING SALES
LaKisha Pindell
Director of Advertising
1532 Pointer Ridge Place, Suite E
Bowie, MD 20716-1883
800.876.8372 or 301.430.7280
301.430.7283 f
lpindell@tireindustry.org


All files in the Publication Archive are in the PDF format.
 

Volume 13, Issue 3, May/June 2008
(552K)
  FEATURING:
   

SERVICING ALUMINUM
WHEELS

by Glenn Kinyon
Contributing Editor

I arrived at a jobsite recently to discover that the vehicle on which I was to install a new set of tires was a customized (designed to haul motorcycles) moving van – an artistic and fresh-looking paint job and logo adorning its bulkheads, with brightly-polished aluminum wheels providing ornamentation below decks. The scene before me suggested I would be working on a relatively new unit, so I was surprised to learn that this clean, perky trailer was resting on such an ancient configuration as stud-piloted wheels. I had already attached the hub-pilot socket to my impact wrench, and now, head down and mumbling to myself, I returned to my truck for the correct tool....

Also in this issue:
• Servicing Aluminum Wheels
Skilled By Definition
Certified Tire Service Instructors
Certified Tire Service Technicians
Training Quiz
What’s Your Opinion

 



Volume 13, Issue 2, March/April 2008
(552K)
  FEATURING:
   

TIRE REPAIR FOR TRUCKERS
by Glenn Kinyon
Contributing Editor

My whole life is one long Seinfeld episode. Time and again someone will misunderstand what I say or misinterpret in a negative way something they saw me doing – or think they saw me doing – and often, when I discover what has happened, the explanation of the truth is so confusing or so difficult to put to words that I’m reduced to relegating the incident to fate and letting it go. But there are times when failing to resolve such a misunderstanding is too expensive to consider. The supervisor at a trucking company that I service once told me with no little annoyance that they had to remove a tire that I had repaired from service. The driver was angry that I “plugged” his tire and he refused to drive on it. I informed the supervisor that I do not plug tires – I repair them properly. He would expose the lie, however. He rolled the tire in question, still mounted, out of his shop and directed my attention to the plug in the middle of a chalk circle...

Also in this issue:
• Tire Repair for Truckers
No Job is Complete Until…
Certified Tire Service Technicians
Training Quiz
What’s Your Opinion?

 

 


Volume 13, Issue 1, January/February 2008
(720K)
  FEATURING:
   

CLOTHES MAKE THE TIREMAN
by Glenn Kinyon
Contributing Editor

At the north boundary of my neighborhood sits a huge Harley-Davidson dealership. Once a week (O.K., it’s probably more like once a month but it seems like once a week) the dealership hosts a massive rally at which the
bikers meet, join forces and lay siege to the nearest major intersection to collect money for the March of Dimes—an admirable endeavor, I will admit; and the way I handle it is with my cell phone. As I approach the stop light, I put that little technological marvel to my ear and carry on a heated conversation with the mouthpiece. I work my jaws and shake my head; I smile and nod; I run through my rehearsed repertoire of facial expressions and I practice my Sean Connery impressions, all for the benefit of the easy ridin’ philanthropist who, hopefully, thinks I’m so engulfed in private discourse that I don’t know he’s standing there with a sign and a collection bucket. And the stop light takes its ever-lovin’ time. The last time I found myself in that situation, I caught sight of the woman behind me in my side view mirror, yackin’ away on her cell phone like a teenager. I would’ve loved to have met her. Clever girl...

Also in this issue:
• Torque, Thy Name Is Torque
Commercial Tire, Retread & Recycling Conference Moves to Orlando with TMC
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 12, Issue 6, November/December 2007
(716K)
  FEATURING:
   

TIRE CHAINS
by Glenn Kinyon
Contributing Editor

Winter is here again, just like I predicted several months back. You know what the great thing about winter is? It’s the one season from which I can squeeze topics for articles. I don’t really care what the great thing about winter is for anybody else. We in the flatlands and the southern climes aren’t clued into what people in the mountain states know about tire chains: that they are an industry unto themselves. To truckers, truck mechanics, and commercial tire people in the altitudes and the latitudes, tire chains are part and parcel of winter existence – aggressive tread is not enough to get the cargo to point B under some conditions...

Also in this issue:
• Shhhh!
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 12, Issue 5, September/October 2007
(560K)
  FEATURING:
   

DEMOUNTABLE RIMS
by Glenn Kinyon
Contributing Editor

Here we are in the future, the year 2007. What a disappointment. Not only is there no colony on Mars, but we haven’t even been back to the moon. Not only can we not fly from Seattle to Miami in two hours, such a flight now takes about three to ten hours longer than it did in 1970 if you include the time spent in the airport, or on the tarmac. There are no flying cars, no climate-controlled body suits, and no underwater cities. We still have disease, we still have famine, and we still have demountable rims...

Also in this issue:
• Demountable Rims
• Equipping the New Truck
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 12, Issue 4, July/Aug 2007
(568K)
  FEATURING:
   

BALANCING ACT
by Glenn Kinyon
Contributing Editor

When a customer walks into your shop and says, “I’ve got a vibration problem,” you know you could be in for a tough day. The only thing worse is when a customer walks in and says,”I still have a vibration problem.” In that case, you are about to tie up a service bay, an employee, and a service manager for what will probably turn out to be a long morning or afternoon. Frankly, there is no way around it; you have to accept the situation and suffer the consequences because the shop’s monthly service totals will take a hit. The number crunchers don’t care that you did what you had to in order to keep a customer happy. All they see is that the company paid the expenses of running a service bay for half the day without any income to show for it...

Also in this issue:
• Tires: A Brief History
• Certified Tire Service Instructors
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 12, Issue 3, May/June 2007
(700K)
  FEATURING:
   

YOUR IMPACT WRENCH
by Glenn Kinyon
Contributing Editor

It is only a small fraction of the population who know the feeling of removing a new one-inch drive impact wrench from its box and using it for the first time. How can I describe it? If you have ever water-skied across choppy water for awhile, then glided into a windless cove where the water surface was smooth as glass, you’ve enjoyed that same feeling. Of course, it’s probably only a small segment of the population who know that feeling as well (surely we are few who have experienced both). I suppose, then, that if I had to describe it in one word, the 15th letter of the alphabet would be helpful – upper case.

Also in this issue:
• New Technology May Mean Safer Roads
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 12, Issue 2, March/April 2007
(496K)
  FEATURING:
   

OSHA NEVER LOOKED
SO GOOD

by Glenn Kinyon
Contributing Editor

Welcome folks, to another segment of the “Tire Talk” radio show. We’re coming to you today from the Midwestern command of the Me I Be network and, ladies and gentlemen, me is all I can be but that should be enough for most of you. I sit behind the plastic Me I Be microphone on a stack of pallets on loan from Rod. He’s my neighbor...

Also in this issue:
• New Fasteners for Hub-Piloted Wheels
• Yeats, Joyce, and Now I
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 12, Issue 1, January/February 2007
(652K)
  FEATURING:
   

A CONCRETE EDUCATION
by Glenn Kinyon
Contributing Editor

In 1913, the first load of ready-mix concrete was delivered to a jobsite in Baltimore, Maryland. How it got there, I don’t know, because the first patent for a truck mixer wasn’t applied for until 1916. In 1927, the first horizontal drum mixer, the “Paris Transit Mixer,” made its debut in Seattle,
Washington. Three years later, three American manufacturers introduced horizontal-axis, revolving-drum mixer trucks like the ones we are familiar with today. Which one of these experienced the first flat tire is anyone’s guess...

Also in this issue:
• Couples Counseling – On-Site
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 11, Issue 6, November/December 2006
(416K)
  FEATURING:
   

Jacks of Haul Trades: Part II
by Glenn Kinyon
Contributing Editor

Take a plastic syringe, the kind
that comes with a child’s bottle
of liquid antibiotics, dip it in a
container of vinegar, draw the plunger back until it is full, and squirt it in my neighbor’s yapping dog’s face. Not only will you then understand how a hydraulic
jack works, but I’ll laugh and owe you $20. Hydraulics is simply a matter of forcing fluid through a conduit which creates a desired result on the other end...

Also in this issue:
• …But Then I’d Have to Kill You
• Certified Tire Service
• Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 11, Issue 5, September/October 2006
(764K)
  FEATURING:
   

Jacks of Haul Trades
by Glenn Kinyon
Contributing Editor

Bottle jacks tend to bring out the
pack rat in all of us truck tire
people. Take a glance around
just about any tire shop and you’ll find a group of bottle jacks sitting in a corner or in a tool bin collecting dust. Underneath the dust will be a layer of
black gunk that you can draw pictures in with your finger. The extension screws
will be frozen in position, hinge pieces
will be missing (or replaced with valve

Also in this issue:
• Compressed Air Systems
• Certified Tire Service
• Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 11, Issue 4, July/Aug 2006
(1.1MB)
  FEATURING:
   

Any Questions?
by Glenn Kinyon

I don’t know if this is true in
general or not, but my own not always-reliable observations have moved me to conclude that when women are introduced, they tend to ask questions of each other about family and home life. With men on the other hand, it’s always “what do you do?” Male small talk gets right to the respective professions. When I’m introduced to someone outside of my line of work, it’s usually only a matter of a few seconds before my new acquaintance has heard that I’m in the commercial tire business. It’s usually only a few seconds after that that they’re telling me about a problem they’re having with their brakes or their transmission. Then I try to elaborate a little more about my job without sounding too snippy, at which point I can count on hearing about a vibration in the wife’s steering wheel...

Also in this issue:
A Hose By Any Other Name
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 11, Issue 3, May/June 2006
(492K)
  FEATURING:
   

In Memory of Stud Pilot
Dearly beloved: We are gathered here today not to mourn the death, but to celebrate the death, of a long-time acquaintance and unforgiving nemesis, Budd “Stud Pilot” Wheel. Few remain who were around when Stud Pilot arrived on the scene lo these many decades past. Those not here at the time might be surprised to learn that Stud Pilot’s first appearance was a much celebrated event. For Stud Pilot brought
forth manifestations of great new ideas and exciting
new possibilities...

Also in this issue:
Increasing Our Value
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 




Volume 11, Issue 2, March/April 2006
(556K)
  FEATURING:
   

Wheel Alignment
With few exceptions, truck mechanics shy away from tire work in much the same way that they shy away from scheduling a vacation during a week when they can’t hunt deer or attend a NASCAR race. Likewise, tire techs tend to avoid mechanical endeavors...

Also in this issue:
Back on the Hill
• Certified Tire Service Instructors
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 

 


Volume 11, Issue 1, January/February 2006
(728K)
  FEATURING:
    TSI (Part Two)
In the last issue of this magazine,
we covered some of the more
common out-of-service conditions
that can occur. In Part Two, we’ll now discuss corrective and constructive courses of action for the TSI (tire scene investigation).
 
Also in this issue:
• Back on the Air
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?
 



Volume 10, Issue 6, November/December 2005
(324K)
  FEATURING:
    TSI (Part One)
Some years back, on a Sunday
morning a few days before
Christmas, one of my
employees—let’s call him Twinkles— called to tell me his (my) service truck had been broken into overnight. The
perps had busted out the passenger window and stolen his (my) one-inch drive impact wrench. And what’s more, the guys had all pitched in and put
a couple hundred bucks inside of a Christmas card to give me at the company party. The thieves had taken that, too. If it would help anything, Twinkles suggested, he happened to have a friend with a brand new impact— same model as the stolen one—that he would let
go for a hundred bucks...
 
Also in this issue:
• Caps, Cores, Stems and Gauges
• Certified Tire Service Instructors
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?
 



Volume 10, Issue 5, September/October 2005
(568K)
  FEATURING:
    Truck Tire Service 101
by Glenn Kinyon
Contributing Editor

In our line of work, people are
continually coming and going,
entering the business or moving
on. Let’s estimate that 50 percent of today’s techs are familiar with proper procedure. If all training were to stop tomorrow, two years from now, maybe only 30 percent of our workforce might...

Also in this issue:
• Abra Cadavour
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?
 



Volume 10, Issue 4, July/August 2005
(836K)
  FEATURING:
    Fasten-ating Stuff
by Glenn Kinyon
Contributing Editor

The year was 1812. Napoleon
had conquered Europe and with
his archenemies, the British, who
were tied up fighting the Americans on the other side of the Atlantic. Napoleon figured it might be as good a time as
any to go ahead and grab Russia while he was on a roll. Over 600,000 men...

Also in this issue:
• Sacrificing Virgins
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?
 



Volume 10, Issue 3, May/June 2005
(496K)
  FEATURING:
    Used Trucks
by Glenn Kinyon
Contributing Editor


My wife and I got into a little tiff
recently in which she told me
that I act like I think I’m God
or something. So I spake and said unto her, “No, I don’t.” Then, on a roll, she threw in her annoyance at my apparent need to correct everybody. I told her that was total nonsense. I do not try to
correct everybody. “I’m sorry,” she said....

Also in this issue:
•Tool Times
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?
 

 


Volume 10, Issue 2, March/April 2005
(440K)
  FEATURING:
    They Come from
the Nether Regions
I believe that every writer should be allowed but once in his or her
lifetime to end a sentence with a preposition. I am currently preparing to lobby the Oxford University Press for the institutionalization of this new rule. As my remaining time on Earth decreases with each passing day, however, I choose to use mine up now with the following question: Where do scrap tires come from?

 
• You Just Might Be One of My Customers
• Certified Tire ServiceTechnicians

• Training Quiz
• What’s Your Opinion?
 



Volume 10, Issue 1, January/February 2005
(312K)
  FEATURING:
   

Through the Eyes of Others
In ancient Greece, in the province of Lacedaemonia on the Peloponnesian peninsula, there lived the Spartans. The Spartans were well known for, among other things, their ability to say much with few words. In today’s English, that ability
is defined by the word laconic, the root of which comes from the Spartan’s home province of Lacedaemonia. (Never let it be said you don’t learn anything by reading these articles.) Of course, the head coach of an NFL team doesn’t have the luxury of being laconic. He has to fill airtime with detailed explanations and insights during pre-game and post-game interviews. Ditto for the on-air personalities; they have no choice. Consider the following exchange...


• Service Lite: Part II
• Certified Tire ServiceTechnicians

• Training Quiz
• What’s Your Opinion?

 



Volume 9, Issue 6, November/December 2004
(348K)
  FEATURING:
   

It’s a Wheel Bad Bummer
Since practically all fatal accidents result in some type of legal action, this case was probably no different...

Experts from both sides will study the wheels, fasteners, studs, pilot pads (if applicable), drums, hubs, impact wrench or torque wrench, torque sticks and socket to search for a cause. The plaintiff’s lawyers will determine where the money is and name those parties in the suit. If the company hasn’t incorporated, anything the owners possess is up for grabs. Of course, the insurance company likely holds the keys to the mythical money tree that will be sought after by the lawyers, which means the tire company’s training program, with its required records, will be gone over with a fine-tooth comb...


• Service Lite
• Certified Tire ServiceTechnicians

• Training Quiz
• What’s Your Opinion?

 

 



Volume 9, Issue 5, September/October 2004
(412K)
  FEATURING:
    Relax, It’s Only Temporary
With such a considerable amount of surface area on a truck tire available to a nail, why then - way more often than the odds would imply - will it still find its way through an existing repair? If you determine, per guidelines, that you can repair a tire where a nail has punctured an existing repair unit, get ready to work. If the tire was repaired properly, there is no easy way to remove the old repair. When installed the right way, the repair unit takes on a Zen quality, except it becomes one with the tire instead of with the universe.
 
• We’re Needed Here
• Certified Tire ServiceTechnicians

• Training Quiz
• What’s Your Opinion?
 



Volume 9, Issue 4, July/August 2004
(332K)
  FEATURING:
    “So the Customer is Always Right, Huh?”
I hadn’t been servicing truck tires very long when one day I was repairing a 10.00R20 for a customer. He watched over my shoulder as I began to apply a tube patch to the prepared surface of the tube. “Is that a radial patch?” he asked... At some point after that, I learned that the customer had no idea what he was talking about. There is no difference between a bias or radial tube patch because neither have any reinforcement plies.
 
• Cupcake and the Crowbar
• Certified Tire ServiceTechnicians

• Training Quiz
• What’s Your Opinion?
 

 



Volume 9, Issue 3, May/June 2004
(936K)
  FEATURING:
   

The Safety Man Cometh
At times in our lives we need a good reference

Our records don’t need any blotches

So there’re two ways we conduct ourselves when we work

One alone, and one when somebody watches

The time had now come that I dreaded all week

Awake through the night I did stay

At least I had warning, but this was the morning

The safety man cometh today



• The Safety Man Cometh
• The Heat Is On
• Certified Tire Service
• Technicians
• Training Quiz
• What’s Your Opinion?

 


Volume 9, Issue 2, March/April 2004
(1,100K)
  FEATURING:
    Snow Days
Technicians in Florida, California, Southern Texas and Mexico might not understand this, but there are these things called seasons and there’s this one season known as winter. Winter is something the rest of North America has to endure each year. Those of you in the aforementioned locations can usually tell when it’s winter because your populations increase exponentially with elderly people in RV’s. When the RV parks begin to thin out, winter is probably over. How would I explain winter to a technician in
Miami?

Snow Days
A High Pressure Job
Training Quiz
What’s Your Opinion?
 



Volume 9, Issue 1, January/February 2004
(860K)
  FEATURING:
    On the Road Again
The sun dropped over the horizon like my orange golf ball drops into the clown’s mouth at the Family Putt-Putt; and with it, my hopes of changing the next pair of tires in daylight. En route to the final service call of the day, I was a short time away from a hot meal and a soft bed. I had worked like a dog all day, but had little to show for it.

• On the Road Again
• Thank God It’s Friday
• CTS Training Schedule
• Winter 2004 Truck Tire
• Training Tour Update
• Certified Tire Service
• Technicians
• Training Quiz
• What’s Your Opinion?
 



Volume 8, Issue 9, November/December 2003
(576K)
  FEATURING:
    Understanding the Tables
Many of us get that sense of bewilderment when we look at the charts and tables in the TIA Commercial Tire Service (CTS) Manual. The Tire and Rim Association did a wonderful job of making them as easy to understand as possible, but sometimes a person needs to look at them slowly and really think. I know there are a lot of techs out there that have trouble with the Load and Inflation Tables, so I’m going to take a shot at explaining them.

• CTS Training Schedule
• Protecting the Spare
• Another OSHA-Approved Inflation System?
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?
 


Volume 8, Issue 8, September/October 2003
(568K)
  FEATURING:
   

Making the Grade
Rather than write another article on the importance of lubrication and the proper use of tools, I wanted to take a different approach to help technicians realize the role they play in helping customers maximize the value of their casings. So I contacted commercial tire consultant Kent Kavanaugh to find out how casing purchasers determine the quality, and consequently the value, of truck tire casings. The following is a summary of the information I received from an interview with Mr. Kavanaugh, along with a subsequent trip to a worldwide casing broker in Nebraska.

• Editorial
• CTS Training Schedule
• Is This an OSHA-Approved Inflation System?
• TIA “Truck Tire Training Tour”
• Certified Tire Service Technicians
• Training Quiz
• What’s Your Opinion?

 


Volume 8, Issue 7, August 2003
(472k)
  FEATURING:
    Driving Mr. Ziffel
Farm tires and their appropriate application are definitely a science.

• TIA “Truck Tire Training Tour”
• CTS Training Schedule
• Certified Tire Service Instructors
• Monthly Quiz
• What’s Your Opinion?
 


Volume 8, Issue 6, July 2003
(492k)
  FEATURING:
    Introducing Your Customers to the 21st Century
At some point after I went into business for myself, my wife informed me that I needed a computer. I countered with every reason I could think of as to why I didn’t need one. The truth was, I didn’t know anything about them and was afraid because I had never touched one.

• Training Schedule
• “Truck Tire Training Tour” Dates
• Certified Tire Service Instructors
• Monthly Quiz
• What’s Your Opinion?
 


Volume 8, Issue 5, June 2003
(472k)
  FEATURING:
    Sometimes It’s the Little Things
Every road service tech will be short a desperately needed tool or other item of importance at one time or another. A good rule of thumb is: if you ever get in a jam without one, then get one.

• Training Schedule
• Certified Tire Service Instructors
• Monthly Quiz
• What’s Your Opinion?
 


Volume 8, Issue 4, May 2003
(496k)
  FEATURING:
    Setting the Record Straight
When I was a rookie, older guys told me things – strange things – about tire service. I believed those things years afterward; things that ultimately turned out to be complete horse-puckey. Now, by way of epiphany, I am a wise and noble TIA Certified Instructor of all things tire service. Brothers and sisters, I seek redemption for past transgressions. Therefore, it is my desire – no, my destiny – to ease the tortured mind of the tire novice.

Editorial: Read Carefully, Changes Ahead
Training Schedule
Certified Tire Service Instructors
Monthly Quiz
What’s Your Opinion?
 


Volume 8, Issue 3, April 2003
(468k)
  FEATURING:
    So What’s the Deal with Aluminum Wheels?
On an eighteen-wheel rig, switching from steel to aluminum lowers the total gross weight by 630 lbs. That translates into a larger legal payload for the carrier.

Littlefield Named to Tire Industry Association Top Position
Training Schedule
Certified Tire Service Instructors
Monthly Quiz
What’s Your Opinion?
 


Volume 8, Issue 2, March 2003
(456k)
  FEATURING:
    Lumberyard Prospecting
Lumber operations use a lot of tires and require a lot of service. Contrary to some beliefs, they can provide steady, year-round business.

Spring 2003 TIA “Truck Tire Training Tour”
Training Schedule
Certified Tire Service Instructors
Monthly Quiz
What’s Your Opinion?
 


Volume 8, Issue 1, Januray 2003
(528k)
  FEATURING:
  Not Another Year In Review
Every January, we print a “Best Of” issue and rank the stories of last year, “in case you missed it.” With all of the changes we’ve gone through over the past year, where everything is basically the same but different, let’s stick with that theme. Here’s the year 2002 in review.

Training Your Customers: An Editorial
TIA “Truck Tire Training Tour”
Knowing the Lay of the Land