COURSE OVERVIEW AND REGISTRATION FORM
TIA is partnering with training company MOHR Retail to offer a Zoom-based online Commercial Tire Store Leadership training program. It is designed to help tire store managers develop the interpersonal and leadership skills managers need to create connections, coach, and retain associates who consistently deliver exceptional performance and memorable customer experiences. By learning practical techniques drawn from our national research, your store managers, assistants, and leads will be able to apply proven strategies to keep their teams engaged, inspired, and productive no matter what challenges or surprises may come their way.
• Commercial Tire Store Managers
• Service Managers / Shop Managers
This course is delivered via eight (8) Zoom virtual meetings from 10:00am until non (Eastern Time).
The schedule is as follows: Sept. 13, 15, 20, 22, 27, 29 and Oct. 4 & 6.
Attendance of all 8 sessions and pre-work is required to receive the completion certificate.
Course content: The coursework will cover: Role of the Leader, Discovering your Leadership Style, Communicatin Skills, Setting Performance Expecations, Improving Below Standard Performance, Effective Floor & field Supervision and Coaching in Real Time.
The cost is $750 per student. Class size minimum of 9 and maximum of 16.