Education Sessions

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Tuesday, October 31

TPMS at 10: Lessons Learned from the Front Lines of TPMS

10:00 a.m.–11:00 a.m.
Tire Pressure Monitoring Systems (TPMS) have been standard on new cars for 15 years, but the challenges associated with managing the service requirements for all makes and models continue to this day. TIA is partnering with ATEQ, Bartec USA and Schrader TPMS Solutions to create a structured Q & A discussion on real-world scenarios straight from the 1-800 hotlines. The session will address some of the most common TPMS issues as well as situations where the solution was more elusive, and in some cases, unrepairable at the tire retail level. TPMS service requires a higher level of technology and knowledge to diagnose the problem when the dashboard light stays on after service. This session will help service providers understand potential issues with TPMS, so they can implement solutions to prevent them when the vehicle is in the service bay.


Truck Tires at 10: Service Truck Driver Safety

10:00 a.m.–11:00 a.m.
The costs associated with operating road service continue to rise for a number of reasons. Besides the cost of the truck, tools, fuel and labor, insuring a fleet of company vehicles is expensive. Federated Insurance developed SAFE driving practices to help commercial tire dealers provide driver training for employees who operate company vehicles. By focusing on Speed, Attention, Fatigue and Emotion (SAFE), drivers can avoid accidents and improve safety. In this seminar, Federated will address the liability connected to company drivers and provide real-world examples of how nuclear jury verdicts are reached. If you operate company service trucks, delivery and/or other vehicles, this presentation will show you how the SAFE driving practices protect the drivers and the company.


Tires at 2: Successful Tire Dealers Share Their Secrets

2:00 p.m.–3:30 p.m.
Every year, two of the tire trade publications recognize the generosity and excellence of tire retailers. Tire Business presents  the Tire Dealer Humanitarian Award to a tire dealer or retreader who demonstrates an ongoing commitment to supporting local charities and others less fortunate. Tire Review recognizes the winner of its Top Shop Award by considering a wide variety of factors that makes them successful and one of the best dealerships in the nation. For years, the winners of these awards have shared their secrets on how they achieved the highest levels of service and generosity. This session is an excellent opportunity to learn first-hand from the most successful tire dealers  in North America.


Wednesday, November 1

Tires at 10: Wheel Installation and Retention Guidelines

10:00 a.m.–11:00 a.m.
To keep tire and wheel assemblies on the vehicle, service technicians must control a number of factors that ultimately will determine if sufficient clamping force is achieved. While fastener torque is important, it does not guarantee tires will stay on the end of axles. TIA developed the RIST (Remove, Inspect, Snug, Torque) procedure to help technicians remember the key elements of clamping force. A panel of TIA instructors and industry experts will discuss each step in the RIST procedure and how it translates to keeping the wheels on the vehicle without damaging the components or causing excessive wear. Whether you have a torque program in place or you are looking to start one, there are a lot of things to consider. The goal of this session is to make sure you have the tools and knowledge you need to make informed decisions. Releasing a vehicle after service should be done with confidence that your team performed their tasks properly. If technicians follow the RIST procedure every time they install a wheel, your chances of success increase.


Truck Tires at 10: Total Truck Tire Repair with TRMG

10:00 a.m.–11:00 a.m.
Between the rising costs and limited availability of truck tires, commercial tire dealers must offer tire repair services. In some cases, a simple puncture repair can be installed in the shop or on the road, so the vehicle can immediately return to service. In others, the puncture repair is not as simple, but still can be completed on the spot. Finally, there are instances where the damage is repairable but requires a higher level of tools and technology. The Tread Rubber and Tire Repair Materials Manufacturers’ Group (TRMG) is the industry authority for recommended practices on retreading and repairing tires. A panel of tire repair experts from TRMG companies will discuss the limits and key elements of puncture repairs, reinforced shoulder repairs and section repairs. Truck tire repair also plays a major role in retreading, so the benefits of casing preservation also will be addressed. If you want to help your fleet customers get the most out of every casing and ensure multiple retreads, this session will help you understand how total truck tire repair preserves casing life and helps fleets lower costs.


Management at 2: Employee Engagement — The Key to Retention and Development

2:00 p.m.–3:30 p.m.
Join Automotive Training Institute’s (ATI) Executive Coach Kevin Allen as he navigates you through the “4 Simple Steps” of employee engagement. In this session, you will learn not only the “Why” but, more importantly, the “How” to implement these “4 Simple Steps” to create a more loyal and dedicated team.