training

Retail Shop

TIA has partnered with training company MOHR Retail to offer a Zoom-based online Retail Tire Store Leadership training program. It is designed to help tire store managers develop the interpersonal and leadership skills needed to retain, engage and enhance their teams’ productivity and deliver exceptional performance and customer service. The course, which has been tailored specifically for managers of retail tire stores, combines technology-based micro-learning with interactive, real-life, scenario-based modules to provide participants with a personalized, performance-based learning opportunity.

Target Audience

  • Retail Tire Store Managers
  • Owner-Managers
  • Service Managers / Shop Managers

This course is delivered via eight (8) Zoom virtual meetings. Meeting times are 10 am to Noon (EST), on Wednesdays. Dates for 2024 are:

Attendance of all 8 sessions and pre-work is required to receive the completion certificate.

Course Content

The coursework will cover four modules:

  • Foundations: Role of the Leader
  • Setting Performance Expectation
  • Improving Below-Standard Performance
  • Effective Floor Supervision – Coaching in Real-Tire.

The cost is $750 per student. Class size minimum of 9 and maximum of 16.

Students who attend all eight sessions and do the pre-work will receive a completion certificate.

MOHR Retail has been offering retail training for more than 30 years using innovative classroom and online learning methods as well as its own national retail research projects to stay on of top trends and fuel the success of retail outlets in all industries.