Tire Safety Starts with Trained Technicians!
TIA offers a variety of training for new hires, as well as experienced tire technicians. Our ATS programs cover all aspects of passenger/light truck tire service and can be delivered online or in person, with hands-on instruction.
Keep your techs safe, customers happy and better your business with TIA’s Automotive Tire Service Training.
Available through the TIA Online University, Intro to ATS is designed for non-technicians in the passenger and light truck tire industry who need an orientation to the service procedures for all types of automotive tire and wheel assemblies. By staying focused on what steps and guidelines are necessary for passenger and light truck tire service without going into the step-by-step detail, students will have a better understanding of how decisions made at the point of sale impact the service process.
Intro to ATS creates the link between sales and service simply because the recommendations made to the customer at the counter are consistent with best practices and industry guidelines in the shop. The course also includes a sales module that addresses the basic principles for selling tires and includes helpful tips to improve the overall customer service experience.
Intro to ATS consists of the following Modules:
Basic Automotive Tire Service (ATS) is a 200-Level minimum skills training and certificate program that outlines and explains the guidelines for servicing passenger and light truck tire and wheel assemblies. Basic ATS is available through the TIA Online University or can be delivered in-person utilizing video, workbooks and paper exams.
The Basic ATS consists of the following 10 Modules:
Certified Automotive Tire Service (ATS) is designed for experienced employees with at least one year of hands-on experience. In addition to successful completion of the final exam, students must show proficiency in the shop by demonstrating the ability to perform various skills that must be witnessed and signed off on. Each student who successfully passes the course receives a Certificate and 13 Uniform Patches. Recertification is required every two years via an online exam.
Certified 300 Level Technician courses must be conducted by a TIA 400 Level Instructor. These train-the-trainer classes are held throughout the US each year in several cities. Check out our Upcoming Classes to find an Instructor class near you!
Certified ATS consists of the following Modules: